TV host Wendy Williams has apologised after appearing to mock Joaquin Phoenix for a scar on his upper lip.
The US presenter was accused of insulting people with a cleft palate while discussing the star’s appearance.
After facing strong criticism, Williams wrote on Twitter that she wanted to “apologise to the cleft community”.
But the Cleft Lip and Palate Association said: “An apology on Twitter really isn’t enough.”
The association’s spokeswoman Anna Martindale told BBC News that wendy did this on her show with millions upon millions of people watching, and she needs to apologise on her show as well.”